CRM for Orlando based Rocky Mountain photography for complete operational automation from internal Lead-Sales Management to Content & Resource Hiring including dedicated apps to clients to track project.
User Parsona
Whether Clients or Inhouse RMP team including external resources hired for jobs every user persona was provided with relevant interface to match the requirement & use cases
RMP TEAM: CRM Web
Sitting & managing the team was a heavy data oriented task. So, Angular based CRM was best option opted.
EXTERNAL RESOURCES: PANEL
Enables the functionality for external resources to authenticate and access the Web Panel.
CLIENT: PANEL & APP
As a client it is important to keep synced with project but also as easy as getting it access anytime so both a dedicated mobile app & web panel was chosen.
ADMIN PANEL
Effectively oversee and control all internal and external resources utilizing the Admin Panel.
OVERVIEW
An Ecosystem helping photographers manage their businesses efficiently and effectively, from CRM and lead management to project management, task assignment, resource allocation, and training
PROBLEM STATEMENT
HECTIC OPERATIONS LEAD BY CREATIVE INDIVIDUALS NICHE SPECIFIC WORKFLOWS
Being the intense communication & outsourcing industry, overall operation management was hectic and managed by the photographers themselves. Had to use multiple software for communication, Lead management Task assignment
Had to use multiple software’s for communication, Lead management Task assignment
NICHE SPECIFIC WORKFLOWS
Lack of Niche specific platform with industry-specific workflows & automation designed
SOLUTION
PROPOSED WITH MULTIPLE PERSONS
CRM and lead management tools allow users to track of their leads, manage customer relationships, and automate tasks. With scheduling, task assignment, and tracking progress it allows users to set deadlines, prioritize tasks, and send reminders.
DASHDBOARDS
Tracking & reporting are made easy through Operations, Business & Sales Dashboards
IMPACT
With the ecosystem provided, photographers can focus on what they do best – creating amazing photographers – while the software takes care of the rest.
RESULTS
Increased productivity
Efficiently manage its projects, resulting in timely project completion and customer satisfaction
Improved customer relationships
Seamless communication re-targetting & personalized content increase the customer engagement & loyalty
Higher profitability
Timely project completion & effectively manage its leads, resulting in increased sales and revenue
UI Mockups
Creating High Fidelity wireframes followed by interactive prototype in Mockups below is the glimpse of platforms through some shots
Creating High Fidelity wireframes followed by interactive prototype in Mockups below is the glimpse of platforms through some shots
Theming & Typography
Roboto
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Light
Regular
Medium
Roboto
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Light
Regular
Medium
Technologies & Frameworks
Language & Technology stack used is the core of any product. Following pure Agile methodologies below is the brief of tech invested during this product development
Angular, HTML, CSS, Bootstrap,
Node.js with MySQL Mobile
Apps Native swift & Kotlin
Frameworks
Charts, Material Designs, Nabular theme, Video Streaming, Push Notification, Firebase, Mailgun
Resources
4+ Developers, Designers, QA Support Team
8000+
Coding Lines
100+
Standing Attended
Quality Analysis
Sessions
90+
Cups of Coffee
What Client Says
Jeff Perry
Founder, Rocky Mountain Photography
Himself being photographer from 10+ yrs Jeff new the exact pain points of managing data, Leads & communication in this industry & had a vision to solve this by EVP.
